Fireflies.ai user reviews: accuracy, multilingual transcription and limitations in 2025

For several years, Fireflies.ai has been considered one of the most popular meeting transcription and summary software. In 2025, its use has expanded widely among international teams looking for a reliable AI meeting assistant to turn video conferences (Zoom, Microsoft Teams, Google Meet) into actionable meeting notes. But what do users really say? Accuracy of transcription, multilingual support, integrations and limitations, here is a complete synthesis of Fireflies.ai user feedback, based on customer testimonials and recent comparisons. For a full comparison of this solution with the top alternatives, visit our 2025 complete guide to meeting transcription and summarization tools.

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Fireflies.ai transcription accuracy: reliable but variable

Fireflies.ai claims an accuracy rate of up to 95% under ideal conditions, meaning clear recordings with minimal background noise (Fireflies.ai). In practice, user reviews provide a more nuanced picture.

On Trustpilot, with a 4.5/5 rating, several testimonials report accuracy between 90 and 95%, especially for English and common languages like Spanish, French, German, Portuguese or Italian (Trustpilot).

A Reddit user who tested Fireflies.ai on 33 meetings in 30 days described an experience “very close to 90–95% accuracy” but noted issues with correct speaker labeling when multiple participants spoke simultaneously (Reddit).

In short, transcription accuracy is perceived as good in calm professional environments, but it drops with background noise, strong accents or overlapping speakers.

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Fireflies.ai multilingual transcription: strong feature with limitations

One of Fireflies.ai’s strongest selling points is its multilingual transcription support. The official site mentions support for more than 100 languages and accents (Fireflies.ai).

However, other reviews like Minuteslink and Transkriptor mention only “60+ languages” (Minuteslink, Transkriptor). This difference is probably due to gradual platform updates, with some articles not being fully updated.

The main limitation is clear: it is not possible to transcribe multiple languages simultaneously in the same meeting. The user must select a primary language before starting the session (Fireflies.ai).

An important detail: some comparisons state that Fireflies.ai lacks automatic language detection (tldv), while the official pricing page does list this feature (Fireflies.ai Pricing). The confusion comes from the fact that detection works for recognizing the chosen primary language, but not for managing a real multilingual context where several languages are spoken at once.

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No integrated translation in Fireflies.ai

Unlike competitors such as Notta, Fireflies.ai does not provide automatic translation of transcriptions (TheBusinessDive, Transkriptor).

This is a frequent limitation raised by international teams. While they appreciate the wide multilingual transcription support, they regret not being able to get instant translated transcripts. In teams where several languages coexist, this requires extra editing work or the use of third-party translation tools.

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Fireflies.ai user feedback: speed and integrations are strong points

Users consistently highlight the speed of transcription and the easy integration with major video conferencing platforms and productivity tools. Fireflies integrates not only with Zoom, Teams and Google Meet, but also with Slack, Notion and several CRM platforms (G2).

On Sally.io, users emphasize the time saved thanks to automatic summaries and the ability to quickly retrieve information from notes.

International teams also appreciate the “auto-join” feature, which allows Fireflies.ai to automatically join scheduled meetings and generate notes without extra action.

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Fireflies.ai limitations: what users complain about

Beyond missing translation and simultaneous multilingual transcription, several recurring weaknesses are mentioned in reviews:

• Variable accuracy in difficult environments: background noise, strong accents, overlapping speakers.
• Speaker labeling issues, especially in meetings with many participants (Reddit).
• Advanced features locked behind paid plans, such as unlimited exports, extended search or integration with specific tools (Sally.io).

It is worth noting: the real-time meeting notes feature is available on Google Meet but still being rolled out for Teams and Zoom (Fireflies.ai).

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Fireflies.ai pricing in 2025: free vs paid plans

Fireflies.ai offers several tiers: Free, Pro, Business and Enterprise (Fireflies.ai Pricing).

Prices in 2025 are about 10 USD/month (Pro), 19 USD/month (Business) and 39 USD/month (Enterprise), with different limits on storage and transcription hours.

The free plan allows testing the tool, but many reviews point out that key features are locked behind paid subscriptions, limiting usage for businesses without investment.

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Fireflies.ai review 2025: a powerful meeting transcription tool but not perfect

User reviews of Fireflies.ai show a widely appreciated tool, especially for:

• its high transcription accuracy in major languages,
• its speed,
• its smooth integration with popular work tools,
• the ability to generate usable meeting summaries quickly.

On the downside, its limitations include:

• lack of true multilingual transcription in the same meeting,
• lack of built-in translation,
• accuracy drops in noisy or complex environments,
• key features hidden behind paid plans.

For international teams working in a common language, Fireflies.ai is an effective solution. For teams switching between several languages, some frustrations remain.

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